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Privacy Policy

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Privacy Policy
PerData is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Data and Personal Information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/
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What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers. This Personal Information is obtained from your data or from our website or emails we receive. We collect your Personal Information for the primary purpose of providing our services to you. We will not use your Personal Information for secondary purposes unless directed by you to do so.
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Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. Sensitive information will be used by us only: For the primary purpose for which it was obtained. With your consent. Where required or authorised by law. We do not store your payment information. Instead we use a third PCI-DSS compliant party payment provider where applicable.
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Third Parties
We will not provide your personal information or data to any third parties without your consent.
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Disclosure of Information
Your Information may be disclosed in a number of circumstances including the following: Third parties where you consent to the disclosure Where required or authorised by law.
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Security of Information
We take information security seriously and have implemented a security program including administrative, technical, physical and managerial measures that is reasonably designed to protect the information we collect from loss, misuse and unauthorized access or disclosure. For example, we utilise Secure Sockets Layering to encrypt communication. We require you to provide a unique username and set a password and other security measures from time to time. We hold passwords encrypted and cannot re-issue these (instead you must enter a new one).
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Policy Data Breaches
We are committed to transparency with respect to serious data breaches. Where a data breach occurs, which is likely to result in serious harm to any individuals whose personal information has been breached, then we will notify the relevant affected individuals (and other parties as required by law) and advise: Our identity and contact details; A description of the data breach; The kinds of information concerned; and Recommendations about the steps the individual should take in response to the data breach.
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Access to your Data
You may access the data we hold or request a copy of your data. PerData will not charge any fee for your access request but will charge an administrative fee for providing a copy of your data. In order to protect your Personal Information and data we will require identification from you before releasing the requested information.
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Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
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How we secure your data
Taking into account the state of the art, costs of implementation, nature, scope, context and purpose(s) of processing, as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, we implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk. Unfortunately, the transmission of information via the internet is never completely secure, however we undertake to never accept or transmit your data on a connection that is not encrypted.
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Information storage
We only use reputable data hosting service providers to host the information we collect, and we use technical measures to secure your data and ensure that it is safe from intrusion. While we implement reasonable safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.
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Our Security Procedures
We take information security seriously and have implemented a security program including administrative, technical, physical and managerial measures that is reasonably designed to protect the information we collect from loss, misuse and unauthorized access or disclosure. This includes; Updating server and application software on a reasonable cycle to ensure that known threats arecatered for. Updating encryption certificates to ensure that data transfers are as secure as possible. Regular reviews of server access and server logs.
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Data Retention and Destruction of your data
We will retain your data for its intended purpose unless; The data is no longer relevant and can be deleted; You request that your data be deleted; We will permanently delete the primary and all backup copies of data sets that we hold if requested. Partial deletion of information we hold in backups may not be possible without compromising thebackup, however if the data backup is solely for your use then you can direct us to permanentlydelete the entire backup. Backups of your primary data is taken on regular basis and is retained for up to a year.
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Hosting provider Policies
The following privacy and data policies will relate to the storage of your data by our hosting provider. https://privacy.microsoft.com/en-ca/privacystatement https://azure.microsoft.com/en-au/support/legal/
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Policy Updates
This Policy may change from time to time and is available on our website.
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Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at: Address Level 1 580 Church St Richmond, Victoria, 3121 Australia E-Mail hello@perdata.com.au